Starkey Headsets is now Secure Headset Group

PTT Headsets for Protected Spaces
Comfortable Form and Fit 24/7
Nation's Most Trusted Brand
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TAA
Compliant
Over 99.96%
Reliability Rate
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Issued by the Department of Defense
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30+ YEARS
of Proven Experience
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Compliant

Welcome to

Secure Headset Group

After almost four decades as Starkey Headsets, we have changed our name to Secure Headset Group (SHG). The name, Starkey Headsets, no longer represents the mission of our business and our enhanced commitment to security as our world becomes increasingly unsecure. The lines between physical security and cybersecurity are becoming ever more blurred; therefore, a business’ security strategy should support both. Software as well as hardware are being compromised every day, making security a key issue for our clients across all industries.

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A headset is an end point on a network and is vulnerable to security breaches. Our new name, Secure Headset Group™, better represents these end points and how we engineer and manufacture our products to help ensure confidential information is not compromised. We conduct rigorous testing and hackathons regularly to stay ahead of global threats. This has resulted in our headsets being one of the most trusted communication solutions in the nation. The Department of Defense, all branches of the U.S. military, first responders, emergency center dispatchers, and call centers globally trust our products every day. We want to provide peace of mind for our clients and Secure Headset Group better represents this goal.

Durable SHG solutions are specifically engineered for critical communications professionals, providing a reliability rate over 99.96%. In addition, all our headsets are TAA and NDAA 889 compliant, and in full compliance with the Memorandum on Collaboration Peripherals issued by the Department of Defense. Our PTT (push-to-talk) feature meets the most stringent government compliance protocols, making them perfect for protected and inline call control for non-secure spaces.

Military in control room

Our headsets not only offer the ultimate in security, but are designed and built with the health of the inner ear always top of mind. Our in-house engineering and product development teams collaborate to produce one or two ear headsets that offer crystal clear communication all day, and a comfortable form and fit that alleviates ear fatigue. Plus, we produce cables for all connection types and every cable is PL compatible.

Finally, we pride ourselves on our excellent pre-sale and post-sale customer service provided by our trained professionals. With our corporate headquarters and warehouse located conveniently in the Midwest, products are often shipped same day. Customers do not wait weeks for their orders. SHG not only makes the workplace better for our headset heroes, but we also help to make the world a safer place for everyone.

Headsets and Accessories

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Military

Manufactured to meet the most stringent military guidelines.
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Emergency Communications

Headsets for E911 dispatchers, police,
and fire.
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Call Centers

Comfortable headsets for 24/7 use in
noisy environments.

Trusted By

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United-States-Navy
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SpaceX
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What Our Clients are Saying

Your excellent customer focus is increasingly rare in the industry. It is very much appreciated.

Space Force

We have used SHG products for many years. The sound is clear, and I can wear my headset for a full 12-hour shift with no ear fatigue or headache.

Nicole Lopez

Training & Quality Assurance Manager
Salt Lake Valley Emergency Communications Center

They provided phenomenal support in both acquisition and identifying specific technological solutions for our teams. Specifically, seeking to fill a peculiar requirement for missions. Mr. Gitler identified what and how the Push-to-Talk headsets would not only meet the requirement but succeed by providing additional comfort and ease of use and transferability. His level of expertise exceeded my expectations and was the reason a projected 2–3-week task was completed in 2-3 hours.

Ahmand Brown

Air Force Special Operations Command

In 15+ years, I’ve never had a warranty claim on any headset I’ve sold. Not one! I encourage everyone to experience the Starkey Advantage

Headsetters

You guys make this process really easy, and the equipment is top of the line. It’s a no-brainer to go with you guys.

Charles Hoffman

Boeing

After a few weeks of wearing my custom top and earpiece I have grown to enjoy it more and more each day. Overall, it is extremely comfortable to wear for extended periods of time, the audio quality is unmatched when it comes to phones or radio traffic. We utilize the Plantronics wireless transceivers, zetron phone system from mercury systems and the Motorola mcc5500 radio system. With previous headsets I have had callers say it is hard to hear or understand what I am saying and that it sounds like I am far away. This is not the case with my new custom top and custom molded earpiece. I no longer have to yell into the phone and all my units on the street can hear me clearly. It did take a little bit of getting used to wearing, but with the recommendation of going a few hours at a time until I got completely adjusted to wearing the new earpiece really helped. Now I find myself going 16 hours wearing my headset with only taking it off to go to the bathroom or take my lunch break and find I no longer have the fatigue I used to get from a headset constantly pressing against my ear. I have also noticed I no longer get the headaches I used to get after wearing a headset for 16 hours at a time with prescription glasses on. I highly recommend this Custom top and earpiece to anyone getting started in the field or any veteran that has used the on the ear headset for decades.


George Stranski, NORCOMM 9-1-1, Franklin Park, IL 
Donald J. Nielsen, RPL, ENP | Executive Director 
NORCOMM Public Safety Communications, Inc.

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