About Secure Headset Group

For forty years, Secure Headset Group® has engineered communications equipment for the environments where failure is not an option. The U.S. military, federal agencies, 911 emergency dispatch centers, and mission-critical operations worldwide.

In 2025, we rebranded from Starkey Headsets to Secure Headset Group to reflect what we have always believed: that a headset is not just an audio device. It is an endpoint on a network. And in a world of accelerating cyber threats, every endpoint is a potential vulnerability. Our new name signals our commitment to defending both the physical and cyber domains of every communication device we manufacture. Security at Scale.

Built for the Environments Others Can't Serve

Our products are trusted daily by the Department of Defense, all branches of the U.S. military, the FBI, CIA, Homeland Security, and thousands of 911 dispatch centers across the country. That trust is earned, through forty years of engineering discipline, rigorous security testing, and a manufacturing process built around the compliance requirements of the most demanding buyers in the world.

Our roots are in medical hearing science, which means dispatcher wellness and hearing protection are not afterthoughts, they are baked into every product we design. For communications professionals who wear a headset for ten hours a day, that difference is real and measurable.

What Sets Us Apart

Security & Compliance Our products are TAA, NDAA 889 cand FIPS compliant, and adhere to the Department of Defense Memorandum on Collaboration Peripherals in Secure Spaces. We don't meet these standards as a checkbox, we engineer to them from the first
line of design.

99.96% Reliability Our products carry a two-year manufacturer's warranty and a documented 99.96% reliability rate over that period. Unplanned downtime is not something our customers can afford.

White Glove Service When you call us, a live person answers. Our factory trained technicians handle every repair. We offer a 24-hour swap program for customers who cannot wait, and we stand behind every product with a trade-in program designed to make upgrades straightforward.

Guaranteed Availability We own the entire value chain from product design through manufacturing and distribution. That means we can guarantee inventory and ship within 24 business hours. No supply chain surprises, no backorders, no excuses.

American Owned and Operated Our products are U.S. engineered, designed, and tested. We maintain U.S. based manufacturing oversight, operations, distribution, and live support.

Designed By Dispatchers Rooted in medical hearing science, our headsets are engineered to protect the inner ear and prevent fatigue across long shifts while producing crystal-clear audio.

Trusted By

The Department of Defense. All branches of the U.S. Armed Forces. The FBI, CIA, and Homeland Security. Lockheed Martin, Boeing, General Dynamics, SpaceX, and Blue Origin. And thousands of 911 dispatch and emergency communications centers across the United States.

Real inventory. Real people. Real support.