El reemplazo que supera a Poly para auriculares de despacho ya está disponible.
Seguridad, Claridad, Confiabilidad
Mientras Poly descontinúa su línea de despacho, los equipos necesitan un reemplazo que mejore la calidad de audio y el tiempo de operación. Secure Headset Group es una mejora que mantiene las comunicaciones activas y al despacho enfocado en su misión.
Hable con un especialista en transición Poly al 800.827.9715
Tabla de referencia cruzada
Encuentre su modelo Poly y obtenga el reemplazo SHG
Relacione su parte descontinuada de Poly / HP con su equivalente actual de Secure Headset Group. ¿No sabe cuál tiene? Envíenos su número de modelo y un especialista en transición le confirmará el reemplazo correcto.
| Discontinued Poly / HP model | → | Secure Headset Group replacement |
|---|---|---|
| DECT | ||
| Poly CA22CD-SCCordless PTT, DECT 6.0, PJ-7. Item #P 109-22. Discontinued. | → | SHG S D200Cordless PTT DECT, PJ-7. Ver producto → |
| Cord | ||
| Poly P104-wire 2-prong amplifier, 10 ft coil cord. Discontinued. | → | SHG S D144-AMP4-wire adapter, SHG QD to PJ7 2-prong, with mute and volume control. Ver producto → |
| Poly SHS 1890 Series6-wire amplifier, push-to-talk switch, PJ-7 connector, 15 ft. Discontinued. | → | SHG S D145-PTT6-wire, 2-prong with in-line push-to-talk button, SHG QD. Ver producto → |
| Poly SHS 1890-156-wire amplifier, push-to-talk switch, PJ-7 connector, 15 ft. Item #P 205/15. Discontinued. | → | SHG S D145-PTT/AMP6-wire amplifier, PTT 2-prong with green in-line push-to-talk button, SHG QD. Ver producto → |
| Monaural Headset | ||
| Poly HW510EncorePro MOTH headset, foam cushion, fixed mic, NC. Item #P 237 NC. Discontinued. | → | SHG S 300Monaural over-the-head headset, foam ear cushion, passive noise-canceling mic, SHG QD. Ver producto → |
| Poly HW710EncorePro MOTH wideband headset, leather cushion, extendable mic, NC. Item #P 236-710 NC. Discontinued. | → | SHG S 500Elite-series over-the-head headset, leatherette ear cushion, passive noise-canceling mic, SHG QD. Ver producto → |
Los seis reemplazos de la Guía de Transición de Productos vigente. En existencia, listos para enviar.
También compatible con su QD Poly
El resto de lo que funciona con su equipo Poly
Estos no reemplazan una parte descontinuada específica. Todos usan el mismo PL QD, así que se conectan a los auriculares y cables Poly que ya tiene. ¿No sabe cuál necesita? Envíenos su número de modelo y un especialista en transición le confirmará el reemplazo correcto.
Los cables se venden por separado de los auriculares. Si no está seguro de qué cable necesita su teléfono, envíenos el modelo del teléfono.
Transition Resources
Downloadable Poly Transition Guide
Why SHG is the Trusted Replacement
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Quality
99.96% defect-free rate. Military-grade engineering.
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Security
Security at scale. FIPS 140-2 encryption, TAA & NDAA 889 compliant.
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Availability
Our products ship within 48 business hours. No supply chain surprises, no backorders, no excuses.
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Comfort
Designed for long shift comfort by dispatchers and rooted in medical hearing science.
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Service
Live person for real time response management.
2 year Warranty. -
American owned
40 years of U.S. engineering, design, manufacturing oversight and operations.
Have Questions?
SHG™ Poly Transition FAQ
Why is Poly leaving the market, and how does that impact me?
Poly has announced it will no longer manufacture or support its specialty
dispatch communications equipment since critical components for some of the legacy products are no longer available. This means customers relying on their headsets, cords, and accessories will face supply shortages, unsupported products, and increased downtime. For dispatch centers such as 911, military or aviation, this creates real operational risk. SHG™ provides a stable, U.S. based alternative with guaranteed availability and long-term product support.
Why should I consider SHG as my replacement provider?
SHG has nearly four decades of heritage in critical communications, serving the U.S. Army, DoD, first responders, and call centers. Unlike many vendors, we don't just make audio devices, we engineer communication endpoints that meet strict government standards. Our products deliver:
- Quality: 99.96% reliability, military-grade engineering
- Security / Compliance: FIPS 140-2 encryption, TAA & NDAA 889 compliance, adherence to the Department of Defense Memorandum on Collaboration Peripherals in Secure Spaces
- Availability: Guaranteed shipping within 48 business hours
- Service: Two-year warranty, 24hr swap program, white glove account and response management
- American Owned & Operated: U.S. engineering and design, manufacturing oversight and operations, and live support
Will SHG products integrate with my existing setup?
Yes. SHG provides both custom and standard solutions for all major headset and communication platforms. We manufacture a wide range of headsets, connection cords, push-to-talk devices, and wireless DECT solutions. We have
specifically designed a new set of products as superior replacement options to Poly. If you have specialized requirements, our engineering team can design and certify a fit-for-purpose solution.
How does SHG handle product reliability and warranty support?
Every SHG headset is built for mission-critical uptime. Our standard warranty covers 2 years on headsets cables and accessories.
If something does go wrong, we offer same-day swap from stocked inventory so you never face extended downtime. We also run a refurbishment program that replaces worn parts, sanitizes, and fully tests units at a reduced cost.
What steps does SHG take to ensure compliance with government requirements?
All SHG products are:
- NDAA Section 889 compliant (no restricted components).
- TAA compliant
- DoD memorandum on Collaboration Peripherals in Secure Spaces adherent for endpoint security
I’m worried about availability since my old supplier is shutting down. Can SHG meet demand quickly?
Yes. Currently SHG guarantees order fulfillment within 48 business hours on existing products. For new products we will look to maintain that level of service. We maintain a robust U.S. based warehouse full of inventory so you’re never left waiting.
How can I transition from Poly products to SHG with minimal disruption?
We offer a step-by-step migration service:
- Dedicated transition support team
- Compatibility review of your current equipment.
- Product mapping — we identify direct SHG replacements or custom engineered solutions.
- Fast-track delivery
- Onboarding support with live U.S. reps to help teams adjust seamlessly including onsite support if required
- Ongoing technical support for the life of the product
Our goal is to make the switch invisible to your frontline staff while
upgrading reliability and compliance.
How do I know what product is right for me?
We’ve put together an easy to use Poly Transition Product Guide. Download it by clicking the red box above or call us at 1-800-827-9715